• Fritsch GmbH Mahlen und Messen | Probenaufbereitung und Partikelmessung

    • Products
    • Solutions
    • Encyclopedia
    • Service
    • News
    • About us
    • Contact
    • Home
    • Contact
    • Print
    • English USA
    • English UK
    • Deutsch
    • French
    • Russian
    • IT
    • ES
    • CN
    • Japanese
    • South Korea
    • Particle Sizing
    • ·
    • Service
    • ·
    • Guarantee
    • ·
    • Guarantee terms
      • Sample Analysis
      • Support
      • Guarantee
        • Guarantee terms
      • Download
      • QA certificate
      • Links

      Technical Service

      FRITSCH Support Ralf Fischer
      Ralf Fischer

      Phone: 0049 67 84 70 124

      Mobile: 0049 151 14 27 32 58

      fischer(at)fritsch.de

    • Guarantee terms

      As manufacturer, FRITSCH GmbH issues – in addition to guarantee claims against the vendor – a guarantee for the duration of two years following the stated date of issue of the guarantee certificate enclosed with the instrument.

      Within this guarantee period we shall rectify sundry defects caused by material or manufacturing faults free of charge. Rectification may take the form of either repair or replacement of the instrument, at our discretion. The guarantee may be utilised in all countries in which this FRITSCH instrument is sold with our authorisation.

      Claims arising from this guarantee statement require that the instrument has been used in accordance with the directions for use/operating instructions for its indicated purpose.

      The guarantee is acknowledged on presentation of the original receipt, stating the date of purchase and name of trader, together with the complete instrument type and instrument number. The guarantee is only acknowledged where the answer card entitled "Securing of Guarantee" (enclosed with the instrument) is completed in an orderly manner and despatched without delay following receipt of this instrument, and is received by us within three weeks, or where, immediately following receipt of the instrument, an online registration is performed at www.fritsch.de – Service – Guarantee with details of the abovementioned information.

      The guarantee will not be granted in cases where:

      • Damage has occurred that is due to normal wear and tear, in particular to wearing parts, such as: crushing jaws, lateral support walls, grinding bowls, grinding balls, sieving sheets, brush stripes, grinding sets, grinding disks, rotors, sieve rings, pin inserts, conversion kits, sieve inserts, bottom sieves, grinding assemblies, cutting tool sets, sieve cassettes, test sieves and measuring cell glasses
      • Repairs, adaptations and modifications to the instrument have been performed by persons or companies without the necessary competence
      • The instrument has not been employed in a laboratory environment and/or has been operated in continuous operation
      • Damage exists that has been caused by external influences (lightning, water, fire etc.) or incorrect handling
      • Damage exists that has only a negligible effect on the value or serviceability of the instrument
      • The instrument type and instrument number on the instrument have been altered, deleted, removed or rendered illegible in any other way
      • The above mentioned documents have been altered or rendered illegible in any way

      The guarantee does not include costs for transport, packaging and travel costs incurred in returning the instrument to us or where one of our technicians comes to you. The guarantee lapses in the event of intervention by persons not authorised by us or where accessories and spare parts other than original FRITSCH accessories and spare parts are used.

      Utilisation of the guarantee means neither that the guarantee time is extended nor that a new guarantee is issued.

      Please describe the manner of the defect or complaint precisely. Where no description of defect is enclosed, we shall view the consignation as an assignment to rectify sundry recognisable defects or functional faults, including those that are not included in the guarantee. Defects or functional faults that are not included in the guarantee shall in this case be rectified with costs.

      In order to spare unnecessary effort, we recommend that you read the operating instructions of your instrument very carefully before contacting us or your dealer.

      Defective parts return to our ownership following replacement delivery and are to be returned to us at the expense of the purchaser.

       

      Idar-Oberstein, 01 January 2006

       

      FRITSCH GmbH · Milling and Sizing

      Industriestrasse 8 · 55743 Idar-Oberstein · Germany

    • Direct links
    • Login
    • Purchase & Payment Terms
    • Imprint
    • Privacy Policy
    • Recommend page
    • Print
    • Sample Preparation
    • Particle Sizing
      • Service / Solutions

         

        Service

        Application Consultation

        Technical Support

        Maintenance Module

        Free-of-charge Sample Analysis

        Downloads

        Online guarantee

        QA certificates

         

        Solutions

        Sample preparation

        Dispersion

        Difficult samples

        Application examples

        Particle Sizing reports

        Encyclopedia

        Particle Measurement

         

      • Products for Particle Sizing

         

        Laser diffraction

        Measuring range 0.08 – 2000 µm

        Measuring unit

        Wet dispersion

        Dry dispersion

        Falling chute

        Small volume wet dispersion

        Software

         

        Measuring range 0.01 – 2000 µm

        Measuring unit

        Wet dispersion

        Dry dispersion

        Falling chute

        Small volume wet dispersion

        Software

         

        Dynamic light scattering DLS:

        Measuring range 1 nm – 6 µm

      • Contact / News

         

        Contact

        Application Consultation

        Technical Support

        Maintenance Module

        Contact worldwide

         

        News

        News

        Roadshows

        Workshops

        Fairs

      • Links

         

        Further domains

        www.fritsch-sizing.de

        www.fritsch-sizing.fr

        www.fritsch-sizing.ru

        www.fritsch-sizing.es

        www.fritsch-sizing.it

        www.fritsch-sizing.com.sg

        www.fritsch-sizing.cn

        www.fritsch-sizing.jp

        www.fritsch-sizing.co.kr

         

        www.fritsch-milling.com

      • For registered users

        Enter your email address and password:

        Forgot your password?

      • Please complete the form below for your account: